Sometimes i get the feeling Kuwait is on hold, its like we are in a time gap, some respect time and other dont even care. This creates a conflict, will explain; when my Showtime receiver stopped working for no reason, i had to go to ardiyah to fix it. wasted there 2 hours, 1 hour and forty minutes waiting and the other 20 minutes was for re-signaling my card, which they could have done over the phone. Even when i called the call center at Showtime before i went, he told me nothing about re-signaling the smart card and i had to go to ardiyah. So after the total of 3 hours wasted went back home, installed my Showtime receiver and again no signal. So now i knew what i had to do and even though i hate doing so. I called the Showtime Call center next day and said ”I need somebody to come today and fix my reveiver!!!” as soon as the employee heard my voice saying so he said, in a couple of hours the technician will be at your home, and he did. So i have wasted about 3 hours of my day for nothing. What makes me mad here, is that why do we have to get all noisy and angry to get decent service in this country, till when is the consumer still being disrespected? Then another waste of time is these magazines like Bazzaar,fully loaded plagiarism magazines, and others, that have no real content and real writers behind them. Ask your self one thing, Who the hell is this author that i’m supposed to waste 20minutes of my time reading his article? what makes me sad here is that we do not have real good journalist, searching every day issues and seeking the truth behind stories or leads. When you open the newspapers every day its the same thing, how about finding local stories like who are these kids behind the signals selling toys, what was the real reason for all the fish dying in 2001(6foo7 elasmak). Why is time in Kuwait so disrespected? picture taken: Bupp.Blogs.com “expressing frustration”… and sorry for not posting on Thursday, was really busy.
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May 25th, 2007 at 9:07 pm
-Love the pic
(sij hehe)
-Safat missed u on thursday
-Showtime bas? Nothing here is done over the phone
I wrote a loooooong comparison between companies in kuwait and companies in the US , and from experience, but i deleted it. What’s the point? Ehya yat 3ala el companies? Nobody respects anyone here, it’s amazing. Most people don’t say please or thank you unless they want to yetma9le7ooon. Even expats who were civilized to begin with turn into disrespectful things after staying here for a while.
I dunno when companies are gonna start providing proper customer service. But hey, that only costs more money, right? And they’re making a lot of it so who cares about the consumer!!
May 26th, 2007 at 12:25 am
Enigma: your right about expats too, they come here nice then turn into something different, because of the monopoly in Kuwait, if we had more companies competiing on the same market things would be different as you said, they are making so much money why sould they care! but things are changing slowly…
May 26th, 2007 at 5:59 pm
Well we do have a Showtime in our home and sometimes it gets crazy all outta sudden and when call the customer service is like asking for charity. I wonder when we will consider having a cable instead like Comcast. It’s cheap (comparing to Kuwait) and the Internet is awesome. These small things sure will make me miss the US more after I graduate.
May 27th, 2007 at 2:09 am
Angelo: when i was in the US in 2001, i useto use T1 lines, these where realy fast and came with 300 channels, and that was in 2001:( yah i know what you mean